Support Services
Did you Know?
The tiniest task can consume a lot of your productive work time in real life.
It happens at times that you are engrossed in managing your day to day activities so much that you forget to complete a minute task that is of vital importance. Yes in such difficult times Golden Square comes into the picture.
Collecting cheques from Customer Locations or sending samples to customers are tasks which are important yet take a lot of time, which could be used for more value adding activities. This is where our office Assistants play a part. Our office assistants can be used for these errands to visit customer locations, banks etc. and save you a lot of time/effort.
How we help our members with the service?
One of our customers is a trainer from France, doing technical training in Bangalore. Our team organized all the collateral of the training, including getting the manuals photocopied, spiral bound, organized Personal Computers for the conference room, installed the required software, organized the trainer's stay in a serviced apartment and pick up and drop from the airport. All this made this customer's stay in Bangalore very productive.
We are happy to go that extra mile to save your time and effort. It comes down to time management, efficiency at work, and a positive work as well as the personal environment!
Secretarial support at Golden square comes in handy for any company who would not have in-house personnel to do the job.
Imagine you have a Recruitment drive and your assistant is on emergency leave. What would you do, Postpone your planned recruitment drive to another day? or get overloaded with profiles handling them and interviewing them all alone ?
Well, Golden Square offers much more personalized service in this area. We have trained secretaries who pick up the calls on your behalf, do the first round of screening and interview and then send the candidates to your cabin for further rounds of Interviews. By doing so neither is your planned recruitment postponed and nor are you overloaded with work due to your personnel’s emergency leave
Enquiry Handling:
Have our Receptionists handle the first level enquiries and save you a lot of time. Our receptions are happy to handle your enquiries when you are busy in a meeting and you can give them specific instructions on how best your enquiries need to be handled.
For example, Hotels and Resorts use Golden Square's Enquiry Handling services; so typical questions can quickly be answered and the more serious enquires are then passed on to the salesperson to handle.
This service is totally customizable based on your needs.
Scheduling appointments.
Schedule appointments, if you are running late for a meeting, take the help of Golden Square to help you reschedule. If you are planning on recruiting people and have a lot of interviews scheduled, use our receptionists to schedule interviews and also finish asking the first level of screening questions to help you save time. Busy executives can get more done by taking the help of Golden Square Serviced Office reception services.
Tasks on your behalf :
We love celebrations. Events, milestones, occasions…celebrating is an important aspect of our "Joy at work" ideology.
Birthdays are an important occasion. We celebrate all our clients' birthdays. Not only it fosters a spirit of camaraderie, but it is also a testament that we care for our clients'. And we don't stop there. We help our clients to celebrate the birthdays of their clients.
Imagine - On a monday morning when you walk into office your reception is not kept , there is no one to greet you Good Morning at the desk , No one to handle your calls at the landli ]ne , will this not affect your status of mind right at the beginning of the day
Well here it is. Our reception services will do the needful for you.
Dedicated phone line answered in your Company's Name
Golden Square provides Dedicated Phone Numbers which are answered in your company name. You can leave instructions to our receptionists so she knows exactly how to answer different calls and calls that you might be expecting.You can also set it up so that the calls can automatically be forwarded to your mobile number when you are out of the office and are expecting an urgent call.
Integrated Voice Response Systems and other advanced facilities are also available to make it easy for your business to manage a lot of calls.
Mail collection and forwarding.
You can leave instructions with Golden Square Receptionists on how exactly to handle incoming mail. For instance, some of our customers ask us to open the mail, and if it is a cheque, deposit it in the Bank and email the details to their accounts department in the head office. This saves a lot of time for our customers and helps timely cash flows.
If a mail is very urgent and our customer is traveling, Golden Square reception acts on this by calling the customer, sending an SMS or email with a scanned copy of the mail. This way customers can take action or give instructions to Golden Square to handle urgent matters.